Help Center
Refund on trip
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Booking Conditions
Booking Conditions vary per season. Read frequently asked questions and information about payment schedules, refunds and insurance for your tour's dates. Future travel years (2025, 2026, 2027): Departing on or after October 1, 2024 (PDF) <a
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Explorer Scholarship
Lea este articulo en español Here at EF, our goal has always been Opening the World Through Education. And our Explorer Scholarship Fund is designed to make that happen for more students than ever. Our needs- and merit-based scholarship awards $500 to as many as 100 students from around
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Flexible options
Frequently asked questions about COVID-19 (Coronavirus 2019) Updated April 22, 2020 Since our founding over 55 years ago, our number one priority has always been, and continues to be, the health and safety of our customers. The reason why so many people travel with EF is due to our decades of experience in keeping our customers’ safety a priority when world events occur—including health epidemics like the SARS outbreak in 2003 and the
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Cancellations
No longer able to travel? Please call our Traveler Support Team at 888-333-9756 and we will try to accommodate you in any way we can. We don’t want anyone to miss out on the opportunity to travel. Our Traveler Support Team will be happy to discuss the options available to you. To review our Cancellation Policy in detail, please refer to EF Explore America's Booking Conditions.
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Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF
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Individual travel coverage
Designed specifically with EF travelers in mind, these affordable plans provide protection for travelers should something unexpected happen before, en route to or during the tour. Coverage begins as soon as a traveler adds it to their account and pays for it. Travelers can enroll by calling our Traveler Support team at 888-333-9756. Enrollment window and pricing The Travel Protection plan costs $99 and can be
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Till Financial
Lea este articulo en español EF Explore America is going cashless on our tours with Till. To get started, simply download the free Till app. The signup process takes about 5 minutes, and once complete, your Till debit card will be automatically mailed to your home. That's it—you'll be all set to use
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What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
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Rules of the Road
Lea este articulo en español When travelers enroll on tour, they agree to EF’s Rules of the Road. If travelers do not conform to these regulations or any specific rules set by their Group Leader, they risk dismissal from the tour, returning home at their own expense with no refund for the missed tour portion. Decisions regarding tour dismissal are up to EF and/or the
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Getting the word out
After you’ve selected your tour, it’s time to start generating interest. One of the best ways to get travelers excited about your trip is to hold a parent meeting. We know your day-to-day is busy. That’s why our goal is to help you promote and run one big meeting so you can build your group in one fell swoop. How should you get started? By spreading the word. Support that EF Provides Your dedicated Tour
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Wellness on tour
Lea este articulo en español Travel is an incredible, life-changing experience filled with excitement, learning, and growth. But to get to all of that excitement, learning, and growth, travel usually requires people to get outside of their comfort zones. So, to ensure that your student is as prepared as possible to have a healthy and enjoyable experience, please review these
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Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
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Safety guidelines for Group Leaders
Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for good behavior It’s a Group Leader’s responsibility to maintain appropriate traveler conduct while on tour.
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