Safety & support



We’re leading the charge on student safety


Our commitment to health & safety

Our Safety and Incident Response Team—comprised of industry experts, healthcare experts, and even former FBI personnel—is ready to spring into action 24 hours a day, 365 days a year. And in addition to following guidance from the U.S. Centers for Disease Control and local and federal authorities around the world, we are actively shaping and innovating on the new worldwide standards for cleanliness and safety.


When you need us most, we’re always close

EF’s global presence is truly unmatched. We’re talking staff on the ground 365 days a year in over 50 countries. And we don’t just work in those countries—we call them home. In fact, EF team members live in nearly every one of our tour destinations. That means we have the local knowledge to keep our groups safe, and you’ll have friendly faces nearby to offer a helping hand (or a high-five).


We’re leading the charge on student safety

We’re doing everything we can to make planning future travel as flexible as possible.

Safety First Program

From our unmatched global presence to our dedicated, 24/7 Emergency Service and Support Team, this program helps ensure the safety and welfare of all of our travelers.

Individual Coverage

Help protect your investment and yourself from unexpected events and expenses while on tour with the Travel Protection plan or Travel Protection Plus plan.

Peace of Mind Program

This benefit is built into every EF program. It provides groups with flexibility to change the dates and destination of their tours in uncertain times.


Our people are your people

Your personal Tour Director will be with your group from day one until you head home, and you can lean on them for everything from hidden gems to the nearest pharmacy. Best of all, they add the personality, local genius, and logistical wizardry that make our tours shine. (Just think of them as your rock on tour.)

And don’t forget about your hometown crew. For every 10 travelers you enroll on your trip, you get to bring a chaperone for free. That means you can travel with your own dream team of educators you trust and work with.